X-ray equipment

Triangle Xray Company provides on-site field service and tech support 24/7.

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Triangle Xray is a factory authorized Value Added Reseller, (VAR) and service center, for Carestream Health, (Kodak), Merge Healthcare, Del Medical, Summit Industries, Sony Electronics, Medlink, MedWeb, and many more.

Field Service and Support Programs

Triangle Xray field engineers are OEM trained and certified to service Merge and Merge/Cedara PACS and Mini-PACS, MedWeb Webservers, Kodak DryView printers, their respective DICOM connections, Carestream CR and Carestream POC CR. Our engineers provide;

Troubleshooting and repair
Preventive maintenance
Site planning and equipment upgrade options
Installation and/or de-installation of equipment
System configuration
Replacement parts
DICOM Connections
Native Modality conversion to DICOM Print, Storage Class, or both.

Triangle Xray on-site services are complemented by service maintenance programs that meet your needs and budget. All programs are available in multi-year packages and backed by the Triangle Xray and/or manufacturers warranty. Service programs include;

Full service contracts
Parts and tech support contracts
Preventive maintenance contracts
Time and materials

Triangle Xray also provides Customized Factory Training on all Carestream/Kodak DryView printers and peripherals, Carestream/Kodak CR and POC CR, and Carestream/Kodak DR. Factory training means first-call Full-Partnership savings on your current and future service agreements. Ask us how we can provide the same factory service agreements and Carestream coverage, at an average savings of 2-10%.

Contact us at 1-866-763-9729 for more information.

Triangle Xray Company

Triangle Xray Company Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. Contact our TXC Service Team for the online assist code.

Triangle Xray Company - Online Support

Type the code you received from your Representative and click the button to proceed.

How to Get Support above:

A member of our TXC Service Support Team will talk with you first to determine the nature of the problem.

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

How It Works:


	Step 1:	Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session.

	Step 2:	You are prompted to download a small virus-free plug-in.

	Step 3:	With your permission, your support representative can view your screen and share control of your mouse and keyboard.

	Step 4:	You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Computed Radiography, (CR)
Direct Digital Radiography
CT Scanners
MRI
Processors
Film
Chemistry
Tubestands
Physicist Shielding Design
Accessories
PACS and WebServer Image Distribution
Tables
Room Drawings
Chest Units
Service
Sales